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Pricing

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Active Unique Customer
Extra AUC $0.032
Licence
Extra Licence $29
Message
Registered phone number
Extra Telephone Number $99
Available Channels
Feedback Conversion
Extra Feedback Conversation $0.1
Included Service Level
SERVICE LEVEL
Support Hours
Case/Response Time
Account Manager
Support Channel
FREE TRIAL
STARTER
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Active Unique Customer
Extra AUC $0.032
500
Licence
Extra Licence $29
2
Message
Unlimited
Registered phone number
Extra Telephone Number $99
1
Available Channels
All
Feedback Conversion
Extra Feedback Conversation $0.1
100
Included Service Level
Basic
EXTRAS
Support Hours
Weekdays
9 AM - 5 PM
Case/Response Time
Low level issues
< 16 business hours
High level issues
< 8 business hours
Production System
down < 1 hour
Account Manager
Shared
Support Channel
Email
BASIC
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Active Unique Customer
Extra AUC $0.032
2,000
Licence
Extra Licence $29
5
Message
Unlimited
Registered phone number
Extra Telephone Number $99
1
Available Channels
All
Feedback Conversion
Extra Feedback Conversation $0.1
100
Included Service Level
Basic
EXTRAS
Support Hours
Weekdays
9 AM - 5 PM
Case/Response Time
Low level issues
< 8 business hours
High level issues
< 4 business hours
Production System
down < 1 hour
Account Manager
Shared
Support Channel
Email
POPULAR 🤩
MEDIUM
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Active Unique Center
Extra AUC $0.032
10,000
Licence
Extra Licence $29
20
Message
Unlimited
Registered phone number
Extra Telephone Number $99
1
Available Channels
All
Feedback Conversion
Extra Feedback Conversation $0.1
500
Included Service Level
Standard
EXTRAS
Support Hours
Weekdays
9 AM - 5 PM
Case/Response Time
Low level issues
< 4 business hours
High level issues
< 2 business hours
Production System
down < 1 hour
Account Manager
Shared
Support Channel
Email-Chat
ENTERPRISE
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Active Unique Center
Extra AUC $0.032
40,000
Licence
Extra Licence $29
Unlimited
Message
Unlimited
Registered phone number
Extra Telephone Number $99
1
Available Channels
All
Feedback Conversion
Extra Feedback Conversation $0.1
1,000
Included Service Level
Enterprise
EXTRAS
Support Hours
Weekdays
9 AM - 5 PM
Case/Response Time
Low level issues
< 2 business hours
High level issues
< 1 business hours
Production System
down < 1 hour
Account Manager
Dedicated
Support Channel
Email-Chat-Phone

FAQ

Can I try Connexease for free? icon-primary-chevron-down

Of course! You can trial the Starter plan free for 30 days. If you want to try another plan, just ask. When you’re confident Connexease is right for you, you can buy any plan from within your trial account.

What do I need to use Whatsapp on Connexease? icon-primary-chevron-down

You will need Whatsapp Business Api Access. Connexease can take care of the application for you as per our agreements with Whatsapp Business Solution Provider partners. For Api Application, you will need a Facebook Business Manager whose “Business Status” is approved for your company. You will also need a phone number to use for Whatsapp.

Can I use all the channels, including Whatsapp, with multiple agents? icon-primary-chevron-down

Yes, with Connexease, you can manage all your communication channels, including Whatsapp, with more than one person at the same time.

What is the number of 'Unique Monthly Customers' in pricing? icon-primary-chevron-down

The number of unique customers communicating with your company within the calendar month. The same customer re-communicating with you at certain times of the month is reflected in your monthly Unique Customer number in the same month as +1.

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